Overview
| Fact | Details |
| Brand | LuckyBoom |
| Theme | Playful cosmic theme with cheerful green star mascot |
| Launch Status | New online casino set to launch soon |
| Game Library | 6,500+ games from 60+ software providers |
| Core Offerings | Slots, full live casino, jackpot games |
| Welcome Package | Up to 200% across the first three deposits plus 200 free spins |
| Wagering | 35x on bonus, 40x on free spins |
| Min Deposit | €20 |
| Loyalty Program | LuckyBoom Rewards with five tiers, earn Stardust |
| Payments | iDEAL primary for Dutch market, plus cards, e-wallets, crypto |
| License | No clear licensing information published at launch |
KYC/Verification Steps
- Proof of identity (Passport, ID card or Driving licence) required for identity verification
- Proof of address (Bank statement or Utility bill no older than 3 months)
- Proof of payment (Photo of payment card or E-wallet screenshot) to verify payment method
- Managed via email to support@luckyboom.com or account section
- Required upon withdrawal requests and account verification
Mobile Experience
No separate LuckyBoom app for Android or iOS yet. The mobile website is fully optimised for smartphones and tablets with full functionality, responsive design and all features available. Desktop browser also offers the complete site.
Loyalty/VIP Program
LuckyBoom Rewards is an automatic five-tier program. Players earn Stardust through 5% on deposits and 1% on wagering, redeemable in the shop for bonuses, free spins and cashback.
| Tier | Entry | Daily Cashback | Withdrawal Limit | Perks |
| Nova | Automatic upon registration | 5% | Standard | Live chat support |
| Comet | TBD | 7% | Increased | Personalized offers |
| Meteor | TBD | 10% | Increased | Personal account manager |
| Supernova | TBD | 12% | High | Exclusive promotions, faster payouts |
| Galaxy | Invitation | 15% | Unlimited | VIP manager, exclusive events, highest limits |
Bonuses & Promotions
| Offer | Details | Wagering |
| Welcome Package | Up to 200% across first 3 deposits + 200 free spins, min €20 | 35x bonus, 40x free spins |
| Weekend Reload | 50% up to €200 | 30x |
| Daily Cashback | Up to 10% cashback, max €200 | 1x |
The welcome package follows the standard market approach with slots eligibility.
Ongoing Promotions
Weekend Reload available every weekend and Daily Cashback from VIP tier Comet onwards.
Registration Steps
- Bonus selection: Choose a welcome bonus or continue without one
- Location & currency: Select country and preferred currency
- Account details: Enter email address and password
- Confirmation: Accept terms and confirm age (18+)
Customer Support Channels
- Live chat: 24/7, Dutch and more languages, usually instant response
- Email: support@luckyboom.com, 24/7, Dutch and more languages
- Help centre / FAQ: Always available in Dutch, covers bonuses, payments, technical issues, account & verification
Login/Account Access
Login via email and password. Forgot password flow: Click "Forgot password?" and enter email to receive reset link. Automatic logout after inactivity. Account dashboard provides overview of cashier, active bonuses and play history. Cashier for deposits and withdrawals. Bonus section to view and activate offers. 24/7 support via live chat and email for login issues. Two-factor authentication not yet available at launch.
Security & License
All data transfer secured with SSL/TLS encryption. Certified random number generators from game providers. Password protection and KYC verification for account safety. Privacy policy available on the website. No public licence information available yet as brand has not launched. Minimum age 18 with confirmation at registration and KYC.
Payment Methods
| Method | Min Deposit | Max Deposit | Deposit Time | Withdraw Time | Fee |
| iDEAL | €10 | €2,000 | Instant | Not available | None |
| Visa | €10 | €2,000 | Instant | TBD | None |
| MasterCard | €10 | €2,000 | Instant | TBD | None |
| Bank transfer | €10 | €5,000 | 1–3 business days | TBD | None |
| Skrill | €10 | €5,000 | Instant | TBD | None |
| Neteller | €10 | €5,000 | Instant | TBD | None |
| Paysafecard | €10 | €1,000 | Instant | Not available | None |
| Bitcoin (BTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Ethereum (ETH) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| USDT | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Litecoin (LTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
Responsible Gambling
Tools include self-exclusion via email to support@luckyboom.com, deposit limits and links to support organisations. Helpline: Loket Kansspel 0900 - 20 23 202. Additional resources: Loket Kansspel (https://www.loketkansspel.nl), Kansspelautoriteit (KSA) (https://www.kansspelautoriteit.nl), Jellinek Preventie (https://www.jellinek.nl), GamCare (https://www.gamcare.org.uk), Gambling Therapy (https://www.gamblingtherapy.org).